G32P

Yes. They work with every Mac with Apple silicon (M1 and later) and with Windows and Linux PCs. The maximum resolution and refresh rate depend on the Mac's chip and on the port used (USB-C/Thunderbolt or HDMI): see the product page of each model. According to Apple, the MacBook Neo drives one external display at up to 4K 60 Hz. On an Intel Mac, it depends on the model and its graphics card: check the product page.

All Kuycon monitors come with a 24-month warranty valid worldwide, whatever the delivery country, handled by our support team in Europe. Defective units are repaired or replaced at no cost during this period.

To an EU country, if the whole order is in stock at our EU warehouse, it ships by Chronopost express and arrives in 48 to 96 hours. Otherwise, it ships from the factory by Air Express, counted from the order and including 2 to 4 business days of preparation: 13 to 17 business days to France, 8 to 12 to Germany, 7 to 11 to Denmark, 11 to 16 to the other EU countries, 5 to 9 to the United Kingdom and Switzerland, 4 to 10 to Canada and the United States (DDP) and to other countries. You receive a tracking link as soon as your order is dispatched.

Yes. You have 14 days from delivery to withdraw and return it, complete and in its original packaging. Withdrawal is only possible once the product has been delivered. Return shipping is at your expense and the fees of your payment method are never refunded (article 11 of our terms of sale). The original delivery is not refunded, except in the event of a proven defect of the product with no replacement possible.

We don't charge any tax on our prices. At checkout, you choose how your order is delivered. With DDP (Delivered Duty Paid), import charges are prepaid together with the shipping: your parcel arrives already cleared through customs, with nothing to pay on delivery. With DAP (Delivered At Place), your country's import VAT and any duties are paid to the carrier when the parcel arrives. The options offered depend on your delivery country. Kuycon does not charge VAT, so our invoices carry no recoverable VAT. However, if DAP delivery is offered for your country, you pay the import VAT and duties yourself on delivery; depending on your country's rules (for example for a VAT-registered business), this import VAT may be recoverable. Please check with your tax authority or accountant.